Last Updated: August 4, 2026
1. Acceptance of Terms
By accessing, browsing, or purchasing from this website (“Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use this Site or purchase any products.
These Terms apply to all visitors, users, customers, and others who access or use the Site.
2. Research Use Only (RUO) Disclaimer
All products sold on this Site are STRICTLY FOR RESEARCH USE ONLY.
- Not intended for human or animal consumption
- Not drugs, supplements, or medical treatments
- Not approved by the FDA
- Not intended to diagnose, treat, cure, or prevent any disease
- Not for household, cosmetic, or food use
Any use outside of lawful laboratory or research settings is not permitted.
3. Eligibility and Age Restriction
- You must be at least 21 years of age
- You must be legally permitted to purchase in your jurisdiction
- Purchase must be for legitimate research purposes only
4. Customer Responsibility
- You are responsible for handling, storage, and use
- You will comply with all applicable laws
- You will not misuse or misrepresent product use
5. No Medical Advice
This Site does not provide medical, health, or clinical advice. Content is for informational purposes only.
6. Orders, Payment, and Pricing
- Prices may change at any time
- We may refuse or cancel any order
- Payment must be completed before processing
We may cancel orders that appear to violate these Terms.
Unauthorized chargebacks may result in account restriction or further action.
7. Shipping and Risk of Loss
Orders may be shipped through third-party carriers or fulfillment providers. Delivery dates are estimates unless expressly stated otherwise.
If an order is delayed, lost, damaged, or incorrectly delivered, contact TruHealthPep so the shipment can be reviewed and, when appropriate, a claim can be opened with the carrier or fulfillment provider.
If we cannot ship within the promised or legally required timeframe, applicable delay, cancellation, and refund options will be provided.
Customers are responsible for confirming that purchase and possession are lawful in their jurisdiction.
8. Third-Party Fulfillment
Orders may be processed or shipped through third-party suppliers, fulfillment providers, or carriers.
Packaging and labeling may vary. TruHealthPep will review reported fulfillment errors, damaged shipments, missing items, and incorrect items in accordance with the Refund and Returns Policy.
9. Returns and Refunds
- All sales are final
- No returns or exchanges
- Refunds only for damaged or incorrect items
Claims must be submitted within 5 days of delivery.
10. No Warranties
All products are provided “as is” without warranties of any kind.
Minor variations in packaging or appearance are not defects.
11. Limitation of Liability
To the fullest extent permitted by applicable law, TruHealthPep is not liable for indirect, incidental, special, or consequential damages arising from use of the Site, products, or Services. Nothing in these Terms excludes liability that cannot legally be excluded.
Liability is limited to the amount paid.
12. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless TruHealthPep, its owner, agents, and service providers from claims, damages, liabilities, costs, and expenses arising from your unlawful misuse of products, violation of these Terms, or infringement of another party’s rights.
13. Intellectual Property
All content on this Site is protected and may not be used without permission.
14. Termination
We may suspend or terminate access or orders at our discretion.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict-of-law principles.
16. Modifications
We may update these Terms at any time. Continued use means acceptance.
17. Contact
Email: admin@truhealthpep.com
